Comment on UX Crash Course: User PsychologyparentComments−nakovet12yIndeed. I cancelled Netflix 3 times, and look who's back paying for their content!? Me!Not the main reason, but because it's easy to cancel it, I don't worry about signing back (counter-example: gym subscription).−silverbax8812yI stated this above, but because I have a policy of pain-free cancellations, I get about 50% of my cancelled users back WITHOUT HAVING TO DO ANYTHING.
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Indeed. I cancelled Netflix 3 times, and look who's back paying for their content!? Me!
Not the main reason, but because it's easy to cancel it, I don't worry about signing back (counter-example: gym subscription).
I stated this above, but because I have a policy of pain-free cancellations, I get about 50% of my cancelled users back WITHOUT HAVING TO DO ANYTHING.