presumably the driver meant 'cash tips' because the app very much allows tipping, although it's also possible the driver was not entirely knowledgeable of the process.
It's more important among lyft drivers to not accept cash tips because it's a safety issue; as a community, accepting cash tips can lead to danger if pink mustaches become a target for crime. Usually I refuse cash tips and relent only if they insist (this mostly happens with service industry clients).
In San Diego, there is a driver that donates 50% of tips to charities; she has a blog where she posts her tallied earnings for transparency on the process.
UberX (the subject of the article) deliberately does not support tipping, and drivers are instructed not to accept tips. There's an automatic tip on rides booked through "Taxi" requests on Uber, but that's not the same thing.
OK, according to a reddit AMA[1] from a few months ago, UberX drivers can accept cash tips as long as they explain at length that it's not required.
But there's no way to do it from the app, and I'm thrilled that Uber is making a go at trying to maintain good service from their drivers without an expectation of tipping. For one thing, it makes their prices even more competitive vs. local taxi rates.
Comments
I remember my first few rides with Uber when I tried to tip, and they told me that they don't accept tips
presumably the driver meant 'cash tips' because the app very much allows tipping, although it's also possible the driver was not entirely knowledgeable of the process.
It's more important among lyft drivers to not accept cash tips because it's a safety issue; as a community, accepting cash tips can lead to danger if pink mustaches become a target for crime. Usually I refuse cash tips and relent only if they insist (this mostly happens with service industry clients).
In San Diego, there is a driver that donates 50% of tips to charities; she has a blog where she posts her tallied earnings for transparency on the process.
I've used Uber quite a bit and never seen how I could tip. Apparently that option is only available on uberTAXI:
http://support.uber.com/hc/en-us/articles/202290128-Do-I-hav...
UberX (the subject of the article) deliberately does not support tipping, and drivers are instructed not to accept tips. There's an automatic tip on rides booked through "Taxi" requests on Uber, but that's not the same thing.
[deleted]
OK, according to a reddit AMA[1] from a few months ago, UberX drivers can accept cash tips as long as they explain at length that it's not required.
But there's no way to do it from the app, and I'm thrilled that Uber is making a go at trying to maintain good service from their drivers without an expectation of tipping. For one thing, it makes their prices even more competitive vs. local taxi rates.
[1] http://www.reddit.com/r/IAmA/comments/1ypjd5/hi_reddit_iama_...
oops, I deleted an above comment 'unless I'm confused, i have tipped an uberX driver'.
I appear to have been confused.