I know Rackspace does fully managed dedicated servers at a much lower pricepoint. SoftLayer charges $299 for managed on top of what you already pay and you must be billing at least $2500 a month to get that. Plus you need to add a dedicated firewall at $1,998 a month in order to be eligible for managed. (Source: I just spoke with a SoftLayer sales agent via live chat as I was looking into them for hosting.)