On April 24th, we got one ticket out of a thousand like we do any other day. We fixed this bug like we do all bugs.
Shits fucked here, ok? We had no idea if you were some asshole who can't read a tutorial, or if you have some phantom dating app with 1,000s of users. When we finally got around to it, we fixed it quickly because we are boss.
When we lay down our new rules, we said we would get to the important things sometime this week. We want to demonstrate we have a process for our madness. You continually bitch about it so we know how important you feel it is for us to move slower and stabilize things.
You act like the API wasn't responding with data, or that it was all data all the time. It was some obscure content edge case that doesn't provide us any real direct revenue. How would you have expected us to react in a situation like this?
We know bugs are important. We don't open them on the weekends for fun anymore either. We get to decide whats important and how, and then fix it when we want to or can. We fixed the bug, and are going to find someone to blame about it so you can all stop worrying.
Can't tell if this is a serious reply, but it seems to go against the conclusion of F8 where Mark said, "My goal for our culture over the next 10 years is to build a culture of loving the people that we serve that is as strong if not stronger than our culture of hacking at Facebook." [source: end of the article here http://goo.gl/iwWlck]
Not sure if this is satire parody or real negative FBer. Also not sure if such parody is needed on HN. I am not trying to defend FB, but they do have a lot of bugs. As I said in my comment below, I want to hear a postmortem.
Comments
On April 24th, we got one ticket out of a thousand like we do any other day. We fixed this bug like we do all bugs.
Shits fucked here, ok? We had no idea if you were some asshole who can't read a tutorial, or if you have some phantom dating app with 1,000s of users. When we finally got around to it, we fixed it quickly because we are boss.
When we lay down our new rules, we said we would get to the important things sometime this week. We want to demonstrate we have a process for our madness. You continually bitch about it so we know how important you feel it is for us to move slower and stabilize things.
You act like the API wasn't responding with data, or that it was all data all the time. It was some obscure content edge case that doesn't provide us any real direct revenue. How would you have expected us to react in a situation like this?
We know bugs are important. We don't open them on the weekends for fun anymore either. We get to decide whats important and how, and then fix it when we want to or can. We fixed the bug, and are going to find someone to blame about it so you can all stop worrying.
Can't tell if this is a serious reply, but it seems to go against the conclusion of F8 where Mark said, "My goal for our culture over the next 10 years is to build a culture of loving the people that we serve that is as strong if not stronger than our culture of hacking at Facebook." [source: end of the article here http://goo.gl/iwWlck]
Not sure if this is satire parody or real negative FBer. Also not sure if such parody is needed on HN. I am not trying to defend FB, but they do have a lot of bugs. As I said in my comment below, I want to hear a postmortem.