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Comment on Facebook's Realtime Updates API has been down for 12 days

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As noted in the comments, this is in stark contrast to Facebook's new SLA policy announced at F8, with the patch seemingly slated for release in Facebook's standard iteration rather than fast-tracked to "within 48 hours."

http://thenextweb.com/facebook/2014/04/30/facebook-announces...

It seems as though they're already playing the "it's not a major bug" triage game that most companies find themselves trapped in upon agreeing on an SLA.

Obviously depending on Facebook's APIs for your well-being has never been a good move, but this API seems particularly egregious to break as it's mostly used by branding/marketing managers, the very people who give Facebook their revenue stream.

You would be surprised. I worked on a marketing product for a major agency. This product heavily utilized the Facebook Ads API, and I can tell you that it is extremely fraught with problems. Often times we were left to work around issues in the API as fast-tracking a fix was near impossible even being a PMD.

Ads API was and still is full of bugs and undocumented features.

Move at whatever speed and let it stay broken and confusing.

In fairness, their new slogan is "move fast with stable infra," and an API that's down 100% of the time is certainly stable...

Depending on Facebook APIs for your well-being is only a good move if you're a total masochist. Easily the worst web API I've had the displeasure of having to code around.

Move fast break things. It's both cliche and true. I wish they would treat their public API differently.

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