We borrow this model from what camera manufacturers like Canon do. When you send something to Canon for repair/exchange, you're in charge of paying for shipping and packing it safely.
Then when the work is done, they ship it back professionally, for free, as part of the service.
Comments
Agreed, but doesn't the $20 include the service and shipping costs?
seems like $20 includes service and the return shipping cost. Shipping cost to send the notebook is on us
Correct.
We borrow this model from what camera manufacturers like Canon do. When you send something to Canon for repair/exchange, you're in charge of paying for shipping and packing it safely.
Then when the work is done, they ship it back professionally, for free, as part of the service.