IIRC, Sanders used to drive a beat-up old car around to all of his franchisees, checking to make sure the gravy was just perfect and the chicken was being made correctly.
When it wasn't, they said that he would curse enough to make a sailor blush, kicking pots and pans all around the kitchen, having a terrible fit. In really bad cases, he would take his "special equipment" back with him.
The reason he ended up going big was because he couldn't keep track of all the payments and legal paperwork by himself. The lawyer that ended up being a partner was told to go help clean out a desk -- and found it stuffed with checks totaling hundreds of thousands of dollars.
Not sure of the veracity of that story, but it makes for a colorful anecdote! And it reinforces the #1 quality of good startups: focus on delivering value to the customer and the rest will work itself out.
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IIRC, Sanders used to drive a beat-up old car around to all of his franchisees, checking to make sure the gravy was just perfect and the chicken was being made correctly.
When it wasn't, they said that he would curse enough to make a sailor blush, kicking pots and pans all around the kitchen, having a terrible fit. In really bad cases, he would take his "special equipment" back with him.
The reason he ended up going big was because he couldn't keep track of all the payments and legal paperwork by himself. The lawyer that ended up being a partner was told to go help clean out a desk -- and found it stuffed with checks totaling hundreds of thousands of dollars.
Not sure of the veracity of that story, but it makes for a colorful anecdote! And it reinforces the #1 quality of good startups: focus on delivering value to the customer and the rest will work itself out.