Is it too pedantic to want the tech support to just say they were probably mining cryptocurrency instead of bitcoin? It's most likely the intruder was mining either litecoin or whatever coin is most profitable for the month. I know it's all very much the same but they were almost certainly not mining bitcoin.
A $5,000 AWS instance would mine about $1 worth of bitcoin and would not be worth the time logging into someones account.
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Is it too pedantic to want the tech support to just say they were probably mining cryptocurrency instead of bitcoin? It's most likely the intruder was mining either litecoin or whatever coin is most profitable for the month. I know it's all very much the same but they were almost certainly not mining bitcoin.
A $5,000 AWS instance would mine about $1 worth of bitcoin and would not be worth the time logging into someones account.