Amateur hour at upbeat.com ... OP clearly has limited experience with large hosting vendors.
It's frustrating to wait for updated information, but AWS delivered reasonable details as they were available. Could it improve? Probably. Does it rate worse than other vendors? No, not at all. Consider recent Rackspace or Azure outages, information follows hours later, sometimes days.
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Amateur hour at upbeat.com ... OP clearly has limited experience with large hosting vendors.
It's frustrating to wait for updated information, but AWS delivered reasonable details as they were available. Could it improve? Probably. Does it rate worse than other vendors? No, not at all. Consider recent Rackspace or Azure outages, information follows hours later, sometimes days.