This seems highly pedantic and nitpicky. It seems like you're looking for things to criticize.
Use of Heroku as an example of communications leadership is misplaced. I have had support request sit around unanswered for days in Heroku. Don't get me wrong - I love Heroku. But you have to pay them an arm and a leg monthly in order to get quick support response time. AWS, on the other hand, seems very responsive to all requests.
Comments
This seems highly pedantic and nitpicky. It seems like you're looking for things to criticize.
Use of Heroku as an example of communications leadership is misplaced. I have had support request sit around unanswered for days in Heroku. Don't get me wrong - I love Heroku. But you have to pay them an arm and a leg monthly in order to get quick support response time. AWS, on the other hand, seems very responsive to all requests.