It calculates an overall (based on all pos/neg things said) but breaks down into components relevant to web hosting: support, uptime, price. You can also figure out who competitors are and see trends.
If you can't tell, I like the idea. I also think it's an incredibly hard problem to solve. I've done it for a small niche. Scaling it to a general solution is something I haven't been able to figure out (yet).
Comments
This sounds very similar to what I do for web hosting reviews. For instance, take a look at Digital Ocean's reviews: http://reviewsignal.com/webhosting/company/101/digitalocean/
It calculates an overall (based on all pos/neg things said) but breaks down into components relevant to web hosting: support, uptime, price. You can also figure out who competitors are and see trends.
If you can't tell, I like the idea. I also think it's an incredibly hard problem to solve. I've done it for a small niche. Scaling it to a general solution is something I haven't been able to figure out (yet).