"Instead of Symantec canceling the contract, we went on the offensive and faxed a letter to all of our customers cancelling the contract with THEM [Ed.:SYMANTEC]– a position of strength."
I initially misread that too. He's actually saying they faxed a notice to their customers that they were canceling the contract with Symantec. It's worded poorly.
Comments
"Instead of Symantec canceling the contract, we went on the offensive and faxed a letter to all of our customers cancelling the contract with THEM [Ed.:SYMANTEC]– a position of strength."
I initially misread that too. He's actually saying they faxed a notice to their customers that they were canceling the contract with Symantec. It's worded poorly.