So, I assume you're storing the bitcoin in transit, right? What happens if I send bitcoin to someone and they don't claim it? Will you give it back to me, store it forever, or keep it for yourself? Are you ever converting it to fiat, or keeping it all in bitcoin?

If you're storing bitcoin, will it be stored in internet connected servers, or will you be using cold storage (and can you talk about what type of cold storage you're using)? and will you be acting as a fractional reserve or not?

What security precautions have you taken?