Are you idiot or kid? We are doing professional business and we were using namecheap DNS with registered domains (not free dns). The main point is protection, they provide this service FREE (with or without domain) yeah good but where is protection where is responsibility?
I just suggested something, if money important for me, I didn't move all of my domains from namecheap to another provider :)
That protection and responsibility is defined in your contract or registration agreement with NameCheap. You can consider DNS or DDoS protection NameCheap's responsibility, and they'll decide -- like any business -- which one they can afford.
While offering some gift or compensation for ANY negative incident -- especially one outside anyone's control -- is nice, that's not something everyone can afford under ANY circumstance.
Comments
Are you idiot or kid? We are doing professional business and we were using namecheap DNS with registered domains (not free dns). The main point is protection, they provide this service FREE (with or without domain) yeah good but where is protection where is responsibility?
I just suggested something, if money important for me, I didn't move all of my domains from namecheap to another provider :)
That protection and responsibility is defined in your contract or registration agreement with NameCheap. You can consider DNS or DDoS protection NameCheap's responsibility, and they'll decide -- like any business -- which one they can afford.
While offering some gift or compensation for ANY negative incident -- especially one outside anyone's control -- is nice, that's not something everyone can afford under ANY circumstance.