Remember when the American Airlines employee got fired for giving feedback to an unsolicited re-design? Also, here are some other examples of airline website re-designs [2].
I can't find it now, but the AA designer's response discussed the challenges of re-designing these sites, would be appropriate to relate that here.
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Remember when the American Airlines employee got fired for giving feedback to an unsolicited re-design? Also, here are some other examples of airline website re-designs [2].
I can't find it now, but the AA designer's response discussed the challenges of re-designing these sites, would be appropriate to relate that here.
[1] http://www.techdirt.com/articles/20091106/0337536829.shtml
[2] https://www.uie.com/brainsparks/2010/08/02/please-let-me-red...
After reading through, the author of the redesign was Dustin Curtis, creator of Svbtle.
Indeed, unfortunately I can't find those articles in google cache or wayback machine.