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It's hard-earned knowledge. I have had the privilege to work with Ivan and couldn't pass posting it here because it is an awesome piece. What he outlines is equally applicable for anything that involves a lot of people. It all boils down to fixing the people issue. It is interesting that many times you do not even have to change the people to make the machine work.It almost always comes to lack of experience, lack of leadership from above, unclear goals and denial you have a problem (which is due to the lack of experience).

You brought an interesting point and I have observed it myself too. At many occasions teams would be on the track to improvement but they would crumble because of pressure from above. When a kid can't even walk, regardless of how hard you push it, it can't start running. This applies to engineering teams too.

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