One thing I fail to understand is how they failed to inform me, with this magical new ETF refund feature that they have, that I couldn't preorder the new Sony Xperia straight from the website and get my ETF refund. Now I have to go trade both my old AT&T device and my new T-Mobile one back at the store and get a new new Xperia Z1S, even though their own website for device trade-in says nothing about this.
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One thing I fail to understand is how they failed to inform me, with this magical new ETF refund feature that they have, that I couldn't preorder the new Sony Xperia straight from the website and get my ETF refund. Now I have to go trade both my old AT&T device and my new T-Mobile one back at the store and get a new new Xperia Z1S, even though their own website for device trade-in says nothing about this.