I'm working on a mobile app right now and delight.io was one of the (many) services in my "try later, when we have a working app prototype" bookmark folder. Shame I won't be able to try it.
So maybe it's too late now, but I have some "feedback" or thoughts on the service and its offering.
- Pricing. Seemed really expensive to me at first, but thinking about it 3 hours of recording are quite much. Still, I never felt that the pricing was 'right'.
- Code vs. features vs. benefits. Oh great, I can paste some Objective-C to my app. I as a product manager don't care at all about that, developers do. I would care about what I can do with the lib, how the interface looks and how an intergration feels for the user. Can I comment the stream I get to persist my thoughts I have when watching it? How do I view them?
- Design and English. Bootstrap and unedited English are fine for a MVP or personal project. A real offering should have more. This certainly wouldn't have a been a dealbreaker for me, but still - it makes it much harder to just try a project.
- iOS only. I know you had to priotize, but for me this would have been a problem right now as we are Android first right now.
So I'm still very much interested in using a service like delight.io. A website that shows me how the recording looks for the user, what I as the customer see of the recording and how I can use it to gain real insight and generate change to my app could convince me.
- Pricing
There are definitely more testing to do. Our original thought was that even if you know which funnels preform worst, it will still take you hours to try to figure out what went wrong. With Delight, hopefully we could give you better hints to save you time and improve the app.
- Code vs features vs benefits.
You are absolutely right. I should have added that as lesson learned as well.
- iOS only.
Android makes it harder to achieve the ease of integration we had for iOS. Besides, we wanted to use the revenue from iOS to fund the Android development.
You can consider other alternatives but none of them has Android version.
Comments
I'm working on a mobile app right now and delight.io was one of the (many) services in my "try later, when we have a working app prototype" bookmark folder. Shame I won't be able to try it.
So maybe it's too late now, but I have some "feedback" or thoughts on the service and its offering.
- Pricing. Seemed really expensive to me at first, but thinking about it 3 hours of recording are quite much. Still, I never felt that the pricing was 'right'.
- Code vs. features vs. benefits. Oh great, I can paste some Objective-C to my app. I as a product manager don't care at all about that, developers do. I would care about what I can do with the lib, how the interface looks and how an intergration feels for the user. Can I comment the stream I get to persist my thoughts I have when watching it? How do I view them?
- Design and English. Bootstrap and unedited English are fine for a MVP or personal project. A real offering should have more. This certainly wouldn't have a been a dealbreaker for me, but still - it makes it much harder to just try a project.
- iOS only. I know you had to priotize, but for me this would have been a problem right now as we are Android first right now.
So I'm still very much interested in using a service like delight.io. A website that shows me how the recording looks for the user, what I as the customer see of the recording and how I can use it to gain real insight and generate change to my app could convince me.
Thanks for the feedback.
You can consider other alternatives but none of them has Android version.