"Customers pay for information, not raw data" is the key take-away for me. I think customers pay even more readily for action, particularly marketers as they are often incapable of implementing actions (i.e. programming). See companies like Intercom.io and Customer.io that are cleaning up because they let marketers actually do something with their analytics.
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"Customers pay for information, not raw data" is the key take-away for me. I think customers pay even more readily for action, particularly marketers as they are often incapable of implementing actions (i.e. programming). See companies like Intercom.io and Customer.io that are cleaning up because they let marketers actually do something with their analytics.