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Comment on Ask HN: What's the best "Contact Us" email address for a startup?parent

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The problem with this is that as you expand, most of your customers will not expand with you.

So they may start using contact@ to communicate directly with the founding team; two years later they will use contact@ and get the intern who is supposed to redirect email (and may not do a great job of it).

If you start out with the 4 or 5 standard options (at least splitting tech support from sales), they may initially all be mailing lists that go to all founders -- then you can direct them appropriately later as you specialize... and your clients/customers won't need to change anything.

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