Thanks a lot! The polish came from a hack night we did to redesign it.
I don't think there's much to open source -- it's about 2,000 lines of code. It's mostly just writing custom sql and elasticsearch queries to show data related to the users we're about to respond to.
Re: the log integration, all our application logs get written to logstash/elasticsearch/kibana, and one of the fields on the logs is the person_id (they're unique id whether logged in or out). When we show the logs in the feedback center, we just query elastic search and group by the different log types.
Comments
Thanks a lot! The polish came from a hack night we did to redesign it.
I don't think there's much to open source -- it's about 2,000 lines of code. It's mostly just writing custom sql and elasticsearch queries to show data related to the users we're about to respond to.
Re: the log integration, all our application logs get written to logstash/elasticsearch/kibana, and one of the fields on the logs is the person_id (they're unique id whether logged in or out). When we show the logs in the feedback center, we just query elastic search and group by the different log types.