I don't agree with the premise. Software isn't a static thing, it's something that is constantly evolving and creating great software, like creating great anything, requires a lot of effort, a lot of time and a lot of dedication. This is what you pay for when you pay for software. You don't pay for the actual copying of software, you pay for the effort that went into creating it.

Also, designing software and features by "crow-sourcing" is a terrible approach. Why? Henry Ford said it best “If I had asked people what they wanted, they would have said faster horses.”