"Secured by VeriSign" style badges are pointless advertising for the vendor. I'd love to see an A/B test with them that isn't sponsored by the vendor - they all tout conversion with internal tests that could easily be biased. Given that I can just grab the image and slap it on any old website, they offer no benefits.
I thought the same thing as you and had the same reservations when a marketing exec asked me to put one on the purchase page for a startup I used to work for. I was shocked when the A/B test we ran showed a lift. I wish I had more details but this was about 5 years ago.
I think people just want some assurance, even if it isn't backed by anything they understand, that a shows them that a decision they really want to make is ok. Putting a shiny badge that says it is safe is enough to sway some people.
Comments
"Secured by VeriSign" style badges are pointless advertising for the vendor. I'd love to see an A/B test with them that isn't sponsored by the vendor - they all tout conversion with internal tests that could easily be biased. Given that I can just grab the image and slap it on any old website, they offer no benefits.
I thought the same thing as you and had the same reservations when a marketing exec asked me to put one on the purchase page for a startup I used to work for. I was shocked when the A/B test we ran showed a lift. I wish I had more details but this was about 5 years ago.
I think people just want some assurance, even if it isn't backed by anything they understand, that a shows them that a decision they really want to make is ok. Putting a shiny badge that says it is safe is enough to sway some people.