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Define "better".

Everyone hates how Caltrain is run. But if you change anything - any one thing - to make it better, you'll get a particular noisy group screaming "You can't change that!"

That's why Caltrain is so badly run. It has too many competing interests pulling at it, and it listens too much to too many of them. Fixing it is going to involve making people mad.

Disclaimer: I don't live in California. I don't actually know anything about Caltrain. I just have an idea of how government works, and why it goes bad.

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