I wish I could ignore him and deal with someone else but there's a whole culture of exclusivity that seems to exist around these things. Not to mention it's hard to find anyone better in the first place, since they all seem to be the same give or take very little. I'm willing to deal with him for the property in question though, it's just that good.

Redfin for commercial real estate would be complicated pricing and service-wise because of what you mention and more issues unique to commercial deals, but I think it could have as big of an impact as Redfin itself has had for residential homes.

And oh, loopnet+something like redfin? That would be amazing...