Test on real people. While you can imagine/pretend to be a consumer all day and theorize on the things people will expect, watching real users interact will be much more accurate
And record both the screen and the user's face, after disclosing they are being recorded, of course. You aren't going to notice or remember everything and having video is also helpful to discuss with others involved in the development of the product.
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Test on real people. While you can imagine/pretend to be a consumer all day and theorize on the things people will expect, watching real users interact will be much more accurate
And record both the screen and the user's face, after disclosing they are being recorded, of course. You aren't going to notice or remember everything and having video is also helpful to discuss with others involved in the development of the product.