Webvan was the best thing born of the 1st dotcom era, sadly it was unsustainable. Their timing was perfect for me - I was car-less in SF with kids and the local grocery store had recently gone under leaving me with a bus trip in order to grocery shop. Delivery to my 3rd floor walkup was awfully nice in comparison and well worth the approx. 10% markup. They had really nice crates too, I have 3 that I still use for various things.