I flew Ryan while getting lost between Poland and Portugal... luckily I knew someone there early on that hammered the necessary knowledge into my head about flying with Ryan - their rules... really was a life-saver in terms of price. Now, if something goes wrong with your flight, like due to weather, you are essentially (completely) left hanging, phucked. I love them, I hate them, but I would definitely use them again. What does that say about a company/product??? I dunno.