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Update: I got a response from them and the issue has been sorted out. Thanks for the advice!

Awesome! As I currently have no other reliable way to transact bitcoins (I'm a registered Mt.Gox user, so maybe I could buy there, but I wouldn't count on withdrawals)...

...I'm really glad to hear that Coinbase is not out there shafting people on purpose!

If you're looking for another place to buy bitcoin, I've had good luck both buying and selling on http://localbitcoins.com/. Not as convenient as Coinbase though.

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