I used to have similar problem where I lived...

The USPS guy would regularly heave a package over a fence onto a stone patio (fragile packages be damned). Or lasership (a last mile carrier) would never actually deliver on time despite marking it in their tracking system as delivered (yet they would magically show up the next day claiming that it must have accidentally been delivered to a neighbor, though none ever claimed they did).

I would gladly pay a premium to choose delivery companies.