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Comment on DigitalOcean lost our data and gave us $500

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I truly believe that we did the best we could in this instance. Drive failures are always always unfortunate, even with backups, downtime exists.

That being said, we're always genuinely looking to improve, and I'd welcome your feedback on how you feel we did and how you feel we could do better. Please do reach out to me personally john@do! Thanks. :)

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