The $500 credit from DO is quite reassuring. Usually if the HD fails and your data is lost, your out of luck. I hear the "horror" stories of some hosts reusing consumer Hard Drivers between servers so learned, Your data is your responsibility. I'm glad the OP had backups but these failures happen, thankfully DO had the business sense to compensate them.
Seems good advertising for DO, as any knowledgable system admin knows Drives fail. DO could have not done anything.
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The $500 credit from DO is quite reassuring. Usually if the HD fails and your data is lost, your out of luck. I hear the "horror" stories of some hosts reusing consumer Hard Drivers between servers so learned, Your data is your responsibility. I'm glad the OP had backups but these failures happen, thankfully DO had the business sense to compensate them.
Seems good advertising for DO, as any knowledgable system admin knows Drives fail. DO could have not done anything.