I am not sure what ur service covers, but I would focus on the following:
1. Personally write or use something like http://www1.toutapp.com/ to reach out to the subscribers and see if you can get a 5 min phone call or something. Worst case, send them a survey and provide $5 starbucks card as an incentive.
2. Write content (tips/tricks) email each week and send out
For some people (including myself) I want to play with new tools. For others, it might be a pricing/feature/who knows - which is why you should talk to them
My service is about iOS Games. Its a discovery service.
onion2k mentioned the 'playing with new stuff' part as well. But, I guess you're right, unless I dont somehow communicate with them, I'd never know.
And for communication, your link looks great. Right now, I am using Signals by Hubspot to keep track of emails and user behaviour. It does almost the same thing as well. Will try the tips part as well. Thanks!
Comments
I am not sure what ur service covers, but I would focus on the following:
1. Personally write or use something like http://www1.toutapp.com/ to reach out to the subscribers and see if you can get a 5 min phone call or something. Worst case, send them a survey and provide $5 starbucks card as an incentive. 2. Write content (tips/tricks) email each week and send out
For some people (including myself) I want to play with new tools. For others, it might be a pricing/feature/who knows - which is why you should talk to them
My service is about iOS Games. Its a discovery service.
onion2k mentioned the 'playing with new stuff' part as well. But, I guess you're right, unless I dont somehow communicate with them, I'd never know.
And for communication, your link looks great. Right now, I am using Signals by Hubspot to keep track of emails and user behaviour. It does almost the same thing as well. Will try the tips part as well. Thanks!