In their defense there's no good software out there that hooks into a vendor's fulfillment house. FB created a proprietary order system which sent emails to the vendor when an order came in. Then the vendor had to create an packing slip or send the order to their fulfillment house on THEIR proprietary shipping system.

There's so many shipping systems out there and none of them talk to each other. If someone were to create software that integrated every vendor with every distributor I think they would do very well for themselves.