I worked on this tool at HubSpot. They acquired us (Chime - chimeapp.com) to help build this.
I think it may change the way we interact through email (starting with sales first, that's the target right now). I do think this will help salespeople to approach their leads without requiring a context change.
I recently left the team. As neat as a "read-receipt" is, I think tools like this encourage the fact that the consumer doesn't know everything. It didn't align with my vision for being fully transparent.
Comments
I worked on this tool at HubSpot. They acquired us (Chime - chimeapp.com) to help build this.
I think it may change the way we interact through email (starting with sales first, that's the target right now). I do think this will help salespeople to approach their leads without requiring a context change.
I recently left the team. As neat as a "read-receipt" is, I think tools like this encourage the fact that the consumer doesn't know everything. It didn't align with my vision for being fully transparent.