Thanks, wikwocket. Am implementing your first two suggestions. I was simplifying when I said it's a $5 increase. Most people will be unaffected. But about 15% will be; I wanted to get some content ideas for what/how to say it to that segment.
Be honest. If your costs are so high that you really need that extra $5 to be profitable, explain to your customers why your costs are so high or got higher. Tell them that you would like to keep the lower price, but you need the higher price to avoid operating at a loss and so that you can continue to offer your service in the future. Most of them should understand, especially if you are selling your product to other businesses.
Comments
Thanks, wikwocket. Am implementing your first two suggestions. I was simplifying when I said it's a $5 increase. Most people will be unaffected. But about 15% will be; I wanted to get some content ideas for what/how to say it to that segment.
Be honest. If your costs are so high that you really need that extra $5 to be profitable, explain to your customers why your costs are so high or got higher. Tell them that you would like to keep the lower price, but you need the higher price to avoid operating at a loss and so that you can continue to offer your service in the future. Most of them should understand, especially if you are selling your product to other businesses.
"Most of them should understand,..." That is the hope! Thank you for your feedback.