Well, I guess the gain for your team was not the donation - as you admit by saying "I enjoyed the time". The case here is quite different though: The engineers did not package toys or serve food. They brought in expertise to make the whole process of packaging boxes and serving food faster - and with quite impressive results: Cutting down the packaging to ~ 1/20th of the original time is an efficiency gain, even if you hire minimum wage workers to do the job. Cutting the waiting time to 1/5th is a gain for everyone involved, the person waiting and the servers.
Comments
Well, I guess the gain for your team was not the donation - as you admit by saying "I enjoyed the time". The case here is quite different though: The engineers did not package toys or serve food. They brought in expertise to make the whole process of packaging boxes and serving food faster - and with quite impressive results: Cutting down the packaging to ~ 1/20th of the original time is an efficiency gain, even if you hire minimum wage workers to do the job. Cutting the waiting time to 1/5th is a gain for everyone involved, the person waiting and the servers.