Courier companies are going to have to wise-up pretty quickly and realise that the operational benefit to accurate GPS tracking is far too important to risk using as an HR tool.
At the end of the day, route optimisation can make or break a courier company, and getting good metrics on driver routes is just as important as getting (for example) tracebacks on your errors when coding.
The smart companies will take a no-blame approach: a driver is responsible for his route with the assistance of the intelligence provided by the company. Any follow-up should be constructive, and the good drivers will feed information back to improve the system.
There is no way it should be used to check your break schedule, and any operations manager should be coming down like a ton of bricks on anyone who is undermining such an important tool in their business.
I didn't work for a top tier company. Both companies I drove for had incompetent management all the way up to V.P. level. They were petty, stupid, and they sure as hell will use GPS tracking as a punitive tool.
Comments
Courier companies are going to have to wise-up pretty quickly and realise that the operational benefit to accurate GPS tracking is far too important to risk using as an HR tool.
At the end of the day, route optimisation can make or break a courier company, and getting good metrics on driver routes is just as important as getting (for example) tracebacks on your errors when coding.
The smart companies will take a no-blame approach: a driver is responsible for his route with the assistance of the intelligence provided by the company. Any follow-up should be constructive, and the good drivers will feed information back to improve the system.
There is no way it should be used to check your break schedule, and any operations manager should be coming down like a ton of bricks on anyone who is undermining such an important tool in their business.
I didn't work for a top tier company. Both companies I drove for had incompetent management all the way up to V.P. level. They were petty, stupid, and they sure as hell will use GPS tracking as a punitive tool.