I feel like almost all SaaS pricing misses the golden rule of pricing: price what the market will bear.
What I believe this implies is roughly 3 tiers:
+ $0 (maybe up to $10 or $20/month) for bootstrappers & micro businesses
+ $10-500/month for companies with a little bit of funding or a marginally profitable small business
+ big bucks for well-funded or highly profitable companies
Then you design the packages based specifically on what those customer types need. Try to avoid stopping out a user based on usage. Keep general features available to all. The obvious features to vary in the tiers are those having to do with administration which are a natural for larger companies.
Comments
I feel like almost all SaaS pricing misses the golden rule of pricing: price what the market will bear.
What I believe this implies is roughly 3 tiers: + $0 (maybe up to $10 or $20/month) for bootstrappers & micro businesses + $10-500/month for companies with a little bit of funding or a marginally profitable small business + big bucks for well-funded or highly profitable companies
Then you design the packages based specifically on what those customer types need. Try to avoid stopping out a user based on usage. Keep general features available to all. The obvious features to vary in the tiers are those having to do with administration which are a natural for larger companies.