I signed up to say this. I was a SkyDrive customer. Problems I've had:
1. I uploaded a legitimate Office 2010 ISO image to it from MSDN as I was installing it on a non-corporate networked test machine (sandbox). Next day it was gone.
2. I uploaded a few purchased MP3s to it so I could transfer them to work. When I got there, they were gone.
3. I tried to cancel my account. Every cancellation page fails with "I have one or more Microsoft Billing account subscriptions active. Please stop these first". I have never had any paid subscription service and there is nothing listed in Microsoft billing.
4. Attempts to contact support have resulted in sitting on the phone for 4 hours. Email support replies with canned messages. Complaining on forums on their web site has no effect either.
You have been warned.
Don't put your data in it or deal with them, even if you don't care about the NSA stuff.
I was going to ask this; I read about their automated scanning and removing policies last year. So those are still in place? That's not really an option then.
Comments
I signed up to say this. I was a SkyDrive customer. Problems I've had:
1. I uploaded a legitimate Office 2010 ISO image to it from MSDN as I was installing it on a non-corporate networked test machine (sandbox). Next day it was gone.
2. I uploaded a few purchased MP3s to it so I could transfer them to work. When I got there, they were gone.
3. I tried to cancel my account. Every cancellation page fails with "I have one or more Microsoft Billing account subscriptions active. Please stop these first". I have never had any paid subscription service and there is nothing listed in Microsoft billing.
4. Attempts to contact support have resulted in sitting on the phone for 4 hours. Email support replies with canned messages. Complaining on forums on their web site has no effect either.
You have been warned.
Don't put your data in it or deal with them, even if you don't care about the NSA stuff.
I was going to ask this; I read about their automated scanning and removing policies last year. So those are still in place? That's not really an option then.
They are definitely still in place. My problems go back only 3 months.
To add to my previous comment, I still do not have a resolution on these issues.