It wasn't clear to me if you require me to provide my Twilio/Sendgrid accounts? That's a deal breaker for most, I imagine.
Why not push those costs to developers and use your own accounts to send the messages?
Start charging today. You shouldn't care about developers that are only looking for a free service and there are plenty who would prefer to pay.
You can do a trial, of course.
This game is about trust. If you're not MailChimp then you have to figure out how you're going to gain it. Customer.io gained my trust by calling me on the phone and having a conversation with me before I even signed up.
We are figuring out our pricing schemes and will definitely be charging for the service. While we figure it out, it'll remain free.
Multiple people have asked for us to white label the providers. But the providers have built a great suite of tools which provide you delivery insights. Once we can roll in that value, we will look into it again. For now, we will be focussing on a more streamlined flow to create your own provider accounts. But we do take your point of there being friction in creating other accounts and will be working on that.
Comments
It wasn't clear to me if you require me to provide my Twilio/Sendgrid accounts? That's a deal breaker for most, I imagine.
Why not push those costs to developers and use your own accounts to send the messages?
Start charging today. You shouldn't care about developers that are only looking for a free service and there are plenty who would prefer to pay.
You can do a trial, of course.
This game is about trust. If you're not MailChimp then you have to figure out how you're going to gain it. Customer.io gained my trust by calling me on the phone and having a conversation with me before I even signed up.
All good points.
We are figuring out our pricing schemes and will definitely be charging for the service. While we figure it out, it'll remain free.
Multiple people have asked for us to white label the providers. But the providers have built a great suite of tools which provide you delivery insights. Once we can roll in that value, we will look into it again. For now, we will be focussing on a more streamlined flow to create your own provider accounts. But we do take your point of there being friction in creating other accounts and will be working on that.