I think fewer features isn’t something a user would request. Fewer features is just something they would notice the absense of. Users don’t always know what they want.

For example, there may be a ten-item menu where the user only uses the two features at the bottom. The user is slightly annoyed every time they have to move the mouse all the way down there to select that feature. But it probably wouldn’t occur to them to ask that the other menu items be removed – they are just trying to ignore those items.