IANAL but I suspect the law would have been on your side in that scenario, if you'd been able to use it. Seems pretty clear-cut that they broke your device. The guarantee ought not to be relevant.
This depends on the jurisdiction. Consumer protection laws vary per-state in the US. Not sure what they're like in Canada, but you can bet Sony did everything they could to limit their liability.
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IANAL but I suspect the law would have been on your side in that scenario, if you'd been able to use it. Seems pretty clear-cut that they broke your device. The guarantee ought not to be relevant.
This depends on the jurisdiction. Consumer protection laws vary per-state in the US. Not sure what they're like in Canada, but you can bet Sony did everything they could to limit their liability.