IIyama, twice I've had an IIyama screen die on me, once within warranty (due to the high volume of electric devices dying I installed a surge protector, since then no problems) and once outside of warranty. Both times they send a courier service to pick up the screen at my house and deliver me a replacement one at no charge.
Had roughly the same experience with Logitech when my MX518 died. They asked me to email a phone camera pic of the label with the serial number and shipped out a brand new G500 right away. No hassle over troubleshooting, no wasted postage mailing back a broken mouse and waiting two weeks.
It's nice to be treated like a customer rather than a fraudster, and I definitely factor in warranty claim friendliness when I buy new hardware nowadays.
Amazon has replaced my Kindle like that twice. Once I definitely broke it myself, once I don't think I did (but had no evidence). They did ask me to return the broken one through.
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IIyama, twice I've had an IIyama screen die on me, once within warranty (due to the high volume of electric devices dying I installed a surge protector, since then no problems) and once outside of warranty. Both times they send a courier service to pick up the screen at my house and deliver me a replacement one at no charge.
Logitech will also do that, had a mouse die, call them:
No charge, no fuss, no bother. Love it when companies do that.
Had roughly the same experience with Logitech when my MX518 died. They asked me to email a phone camera pic of the label with the serial number and shipped out a brand new G500 right away. No hassle over troubleshooting, no wasted postage mailing back a broken mouse and waiting two weeks.
It's nice to be treated like a customer rather than a fraudster, and I definitely factor in warranty claim friendliness when I buy new hardware nowadays.
Amazon has replaced my Kindle like that twice. Once I definitely broke it myself, once I don't think I did (but had no evidence). They did ask me to return the broken one through.