There's no incentive for enterprise software to be sexy or provide a good user experience. Lotus Notes is the classic example: you connect to archaic server names, the idea of displaying messages as threads will never happen, menus are counter-intuitive, it's absurdly slow.. I could go on. Ok, so I get that once your organization has tied to Lotus Notes, the cost of replacing it is absurd -- especially if you build applications on the platform. What makes no sense to me is that the visual interface has remained virtually unchanged since I started using it (Jan '06), and the new Webmail pilot looks just as bad. There's a lot of things Lotus Notes can't easily improve. But there's just as many they -can- improve that they don't for some reason.
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There's no incentive for enterprise software to be sexy or provide a good user experience. Lotus Notes is the classic example: you connect to archaic server names, the idea of displaying messages as threads will never happen, menus are counter-intuitive, it's absurdly slow.. I could go on. Ok, so I get that once your organization has tied to Lotus Notes, the cost of replacing it is absurd -- especially if you build applications on the platform. What makes no sense to me is that the visual interface has remained virtually unchanged since I started using it (Jan '06), and the new Webmail pilot looks just as bad. There's a lot of things Lotus Notes can't easily improve. But there's just as many they -can- improve that they don't for some reason.