It's bad because if you change your company to fit the enterprise software, then you can be no better (at XYZ) than any other company using the same software. No competetive advantage is possible (at least, in that area).
If you can customize the software, you can try to fit it around your company's strong points. If you can write the software from scratch, you can tailor it for your company. That's the dream, anyway.
Comments
It's bad because if you change your company to fit the enterprise software, then you can be no better (at XYZ) than any other company using the same software. No competetive advantage is possible (at least, in that area).
If you can customize the software, you can try to fit it around your company's strong points. If you can write the software from scratch, you can tailor it for your company. That's the dream, anyway.