There are varying degrees to which you should expose your inner workings. Some of it may be intriguing for investors to be comfortable enough to throw money at you knowing you'll turn a profit. Some of it would be enticing for your customers who can see whether you've got your act together.
But this "Open" as a buzzword is something we have to be careful with. Transparency can be good for business, but only within reason. Also, be careful of how much tint you use on those rose colored glasses. It's not that you present the truth; it's how you go about doing it.
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Open isn't an on/off switch. Open is a slider.
There are varying degrees to which you should expose your inner workings. Some of it may be intriguing for investors to be comfortable enough to throw money at you knowing you'll turn a profit. Some of it would be enticing for your customers who can see whether you've got your act together.
But this "Open" as a buzzword is something we have to be careful with. Transparency can be good for business, but only within reason. Also, be careful of how much tint you use on those rose colored glasses. It's not that you present the truth; it's how you go about doing it.