>Instead of taking my prospects “stated needs” as absolute, I question all of them. Eventually they will fess up to the real problem they are most likely trying to solve.
THIS is the difference between a good employee and a bad one. This is why i tell all my admins to CALL THE REQUESTER if they have ANY questions. Don't waste time emailing back and forth, and don't waste time implementing a "solution" that might meet the letter of the law but have the requester coming right back for help tomorrow.
Comments
>Instead of taking my prospects “stated needs” as absolute, I question all of them. Eventually they will fess up to the real problem they are most likely trying to solve.
THIS is the difference between a good employee and a bad one. This is why i tell all my admins to CALL THE REQUESTER if they have ANY questions. Don't waste time emailing back and forth, and don't waste time implementing a "solution" that might meet the letter of the law but have the requester coming right back for help tomorrow.