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Agreed. As a former Sony fanboy, I've noted that the hardware is very good/innovative - insofar as it is exactly what it claims and no more. The software has driven me away. A representative anecdote: my Sony Bluray player, a flagship device, is smothered in irritations...the Netflix software is hideous compared to AppleTV, network operations end with me having to positively acknowledge every success ("Update complete, select OK" - well duh, just move on to what I obviously want to do without waiting for me!), the "Play" button just doesn't (on a movie menu, have to go find the remote and hit the Select button instead of just pressing Play on the player), the demo apps/"channels" are awful (the promotion of movie "Salt" tried to be oh-wow with...cheezy webcam resolution on a 1080p display? WTF?), and just one little grating doesn't-just-work after another. I've gone thru this "95% is great but 5% destroys the experience" with at least a dozen devices...ya know, I'm just not going to buy Sony stuff any more, mostly because of "last inch" software.

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