From reading the post, it sounds to me as if people trading wine weren't necessarily crying out for an automatic process, but were in fact looking to cut out the middleman.
But because the market was so insular, once you cut out the middleman it turned out you probably knew the person you were buying from anyway, at which point you became far more willing to engage with them directly.
Consumers/collectors wanted a better deal (they were paying minimum 10-20% to middle men when buying and selling).
We did a lot of customer development work (and were customers ourselves) to validate these issues. The problem was keeping people on the site - they reverted to email and phone once the novelty of doing it online had worn off.
Fine wine "connoisseurs" are rarely honest with themselves, much less with each other. They pretend to be able to discern qualities that they can't. Their whole hobby is a bit of a farce.
Wine Connoisseurs don't WANT TO BUY LESS EXPENSIVE WINE. They don't even want to buy fine wine vintages for cheap prices. To do so would cheapen the fashion that is fine wine purchasing. Sure, they'd like to be able to say they got a "good deal" from a reputable distributor, but that only goes so far.
It would be like buying your Prada products at Walmart. If Prada were to sell through Walmart, it would destroy the brand and the appeal for the people looking to purchase it.
I'm guessing that reputable dealers don't even give 'good deals' (i.e. discounts), but rather provide VIP clients access to their secret stash of exotica.
Comments
From reading the post, it sounds to me as if people trading wine weren't necessarily crying out for an automatic process, but were in fact looking to cut out the middleman.
But because the market was so insular, once you cut out the middleman it turned out you probably knew the person you were buying from anyway, at which point you became far more willing to engage with them directly.
Consumers/collectors wanted a better deal (they were paying minimum 10-20% to middle men when buying and selling).
We did a lot of customer development work (and were customers ourselves) to validate these issues. The problem was keeping people on the site - they reverted to email and phone once the novelty of doing it online had worn off.
Fine wine "connoisseurs" are rarely honest with themselves, much less with each other. They pretend to be able to discern qualities that they can't. Their whole hobby is a bit of a farce.
Wine Connoisseurs don't WANT TO BUY LESS EXPENSIVE WINE. They don't even want to buy fine wine vintages for cheap prices. To do so would cheapen the fashion that is fine wine purchasing. Sure, they'd like to be able to say they got a "good deal" from a reputable distributor, but that only goes so far.
It would be like buying your Prada products at Walmart. If Prada were to sell through Walmart, it would destroy the brand and the appeal for the people looking to purchase it.
I'm guessing that reputable dealers don't even give 'good deals' (i.e. discounts), but rather provide VIP clients access to their secret stash of exotica.
People paying thousands of pounds for wine are not really serious about saving something, though they might act like they are.